The Customer Experience Management Platform
Social CRM | ORM | Chat App | Workflow Management

  • Increase ORM reach by 40%
  • Improve response time by 70%
  • Decrease calls to CS Dept. by 25%
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Love from some of our Customers

ankur groupon

The thing I really like about the OneDirect Dashboard is that it tracks everything on Social media about Groupon and presents it in a manner that fits in to our workflow. As assured by the OneDirect team, the OneDirect integration too with our CRM was pretty smooth.

Ankur Warikoo, Head, APAC Emerging Markets, GROUPON

Our partnership with OneDirect is really to ensure we are always connected to customers wherever they are coming from. We found OneDirect really geared for this and in-sync with what we were looking for.

Alok Kumar, Head, Customer Services, AIRCEL

alok aircel
alok aircel

Our partnership with OneDirect is really to ensure we are always connected to customers wherever they are coming from. We found OneDirect really geared for this and in-sync with what we were looking for.

Alok Kumar, Head, Customer Services, AIRCEL

Our Products

Introducing Mobile App

Now chat directly with your customers through Helpchat.

Get an official chat account for your brand

akosha app

Thank you for expressing interest in our Mobile App.
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